Curse

dubruoy · Mar 26, 2006, 01:52 PM // 13:52

I think that zerowingcats proves that on at least some machines, UNINSTALLING your virus checker and then reinstalling might do it. As I said before, I think that some change in the GW code or something has caused a lot of people's virus checkers to block the connection. That is, IF you have ruled out a router setting or firewall setting. I think that uninstalling and then reinstalling allows your virus checker to adapt itself to the new GW downloads. Fortunately, uninstalling and reinstalling NOD32 is a snap...not always so easy with Norton.

mathewthegreat · Mar 26, 2006, 02:34 PM // 14:34

right...........DO this

TURN OFF YOUR FIREWALL, that doesant mean leave it on...

Start> run> cmd> tracert auth1.arenanetworks.com

IF YOU SEE IT REACHING A FEW HOPS THEN THE PROBLEM IS NOT ON YOUR PC.

IF YOU CANNOT RESOLVE EVEN THE FIRST HOP THE PROBLEM IS NOT A ROUTING ISSUE IT IS ON YOUR PC.

mathewthegreat · Mar 26, 2006, 02:39 PM // 14:39

If you know how to configure your firewall it would be easier than un-installing it. Youve gotta learn sometime unless you fancy un-installing your firewall/virus scanner every time you get a software update. My advice is to get a decent easy to use firewall like SYGATE

http://www.tucows.com/preview/213160

I dont see the point in these airport control tower firewalls alot of you are using, your pc isnt fort nox. Sygate and firewalls like it are simple and easy to use, they show popups to allow or deny any packets being sent out or in from software. You can then just tick allow permanantly.

Lycan · Mar 26, 2006, 04:10 PM // 16:10

Proof it is not my PC.. Just ran the trace again

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Administrator>tracert auth1.arenanetworks.com

Tracing route to auth1.arenanetworks.com [206.127.148.92]
over a maximum of 30 hops:

1 8 ms 14 ms 7 ms 10.122.80.1
2 15 ms 9 ms 7 ms 172.22.32.250
3 17 ms 7 ms 7 ms 172.22.32.218
4 8 ms 7 ms 8 ms 172.22.32.194
5 12 ms 21 ms 19 ms 12.117.236.93
6 13 ms 13 ms 13 ms gr1-p3100.attga.ip.att.net [12.123.20.194]
7 18 ms 12 ms 11 ms br1-a340s8.attga.ip.att.net [12.123.20.201]
8 12 ms 20 ms 12 ms 0.so-3-1-0.BR1.ATL4.ALTER.NET [204.255.169.73]
9 13 ms 12 ms 14 ms 0.so-2-2-0.XL2.ATL4.ALTER.NET [152.63.86.174]
10 65 ms 64 ms 71 ms 0.so-6-0-0.CL2.LAX15.ALTER.NET [152.63.10.222]
11 65 ms 63 ms 63 ms POS7-0.GW2.LAX15.ALTER.NET [152.63.117.85]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21

GuildWarsRox · Mar 26, 2006, 04:51 PM // 16:51

OK, I have this problem, too. i read wat uve said, i ran this test and iono wat any of this means. i just play the games im not used to them bein blocked. anyone wanna help?

############### Beginning: Path Ping/ Trace Route Tests

Route for KR (222.231.14.228)

Tracing route to 222.231.14.228 over a maximum of 30 hops

0 matt- [192.168.2.23]

1 192.168.2.1

2 10.28.0.1

3 24-171-112-1.mgmt.mtvr.il.charter.com [24.171.112.1]

4 pos1-3-br1.stlo.mo.charter.com [68.112.12.170]

5 fl1-380.charter-stl.com [24.217.5.126]

6 12.124.129.97

7 br1-a340s12.sl9mo.ip.att.net [12.123.24.218]

8 tbr2-cl2.sffca.ip.att.net [12.122.10.42]

9 12.123.12.46

10 12.118.116.34

11 203.255.234.45

12 210.120.192.225

13 61.33.1.66

14 211.233.88.155

15 211.233.88.246

16 211.174.55.254

17 * * *

Computing statistics for 42 seconds...

Source to Here This Node/Link

Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address

0 matt- [192.168.2.23]

0/ 10 = 0% |

1 1ms 0/ 10 = 0% 0/ 10 = 0% 192.168.2.1

0/ 10 = 0% |

2 11ms 0/ 10 = 0% 0/ 10 = 0% 10.28.0.1

10/ 10 =100% |

3 --- 10/ 10 =100% 0/ 10 = 0% 24-171-112-1.mgmt.mtvr.il.charter.com [24.171.112.1]

0/ 10 = 0% |

4 --- 10/ 10 =100% 0/ 10 = 0% pos1-3-br1.stlo.mo.charter.com [68.112.12.170]

0/ 10 = 0% |

5 --- 10/ 10 =100% 0/ 10 = 0% fl1-380.charter-stl.com [24.217.5.126]

0/ 10 = 0% |

6 --- 10/ 10 =100% 0/ 10 = 0% 12.124.129.97

0/ 10 = 0% |

7 --- 10/ 10 =100% 0/ 10 = 0% br1-a340s12.sl9mo.ip.att.net [12.123.24.218]

0/ 10 = 0% |

8 --- 10/ 10 =100% 0/ 10 = 0% tbr2-cl2.sffca.ip.att.net [12.122.10.42]

0/ 10 = 0% |

9 --- 10/ 10 =100% 0/ 10 = 0% 12.123.12.46

0/ 10 = 0% |

10 --- 10/ 10 =100% 0/ 10 = 0% 12.118.116.34

0/ 10 = 0% |

11 --- 10/ 10 =100% 0/ 10 = 0% 203.255.234.45

0/ 10 = 0% |

12 --- 10/ 10 =100% 0/ 10 = 0% 210.120.192.225

0/ 10 = 0% |

13 --- 10/ 10 =100% 0/ 10 = 0% 61.33.1.66

0/ 10 = 0% |

14 --- 10/ 10 =100% 0/ 10 = 0% 211.233.88.155

0/ 10 = 0% |

15 --- 10/ 10 =100% 0/ 10 = 0% 211.233.88.246

0/ 10 = 0% |

16 --- 10/ 10 =100% 0/ 10 = 0% 211.174.55.254

0/ 10 = 0% |

17 --- 10/ 10 =100% 0/ 10 = 0% matt- [0.0.0.0]

Endeavor000 · Mar 26, 2006, 05:52 PM // 17:52

Ok, Mathew. Since my first Hop is timed out what does it mean? 2-13 hit and the others time out. Any ideas since you siad if you can't get the first hop its your pc?

GuildWarsRox · Mar 26, 2006, 05:56 PM // 17:56

can someone please let me know wat the heck is wrong with mine?
like is it a firewall or wat lol, i mean seriously i dont know wat to do..

mathewthegreat · Mar 26, 2006, 06:49 PM // 18:49

Guildwars roxx u have the same problem as me, a router is making us lag on our route to the guild wars servers.

Endeavor what connection are you on, what is the configuration, i.e are you using a router, are you at uni, Do you connect to another pc with internet connection sharing?

mathewthegreat · Mar 26, 2006, 06:51 PM // 18:51

sounds like you have a router with a NAT firewall to me, this would explain why you cant see your router (the first hop in this case) in the traceroute.

If i can edit my explanation before:

If you dont recieve any responses on your traceroute then the fault is on your pc!

GuildWarsRox · Mar 26, 2006, 07:11 PM // 19:11

ok would it matter if i say that i have a...Netgear hub? and the fact that i think 6 comps run off it?

Quinn Falcon · Mar 26, 2006, 07:28 PM // 19:28

My god yes, and yes again, start with the steps here

http://uk.support.plaync.com/cgi-bin...&p_to pview=1

Endeavor000 · Mar 26, 2006, 07:34 PM // 19:34

I don't use a router firewall is off, no anit virus and I have cable internet. Mine is the only pc and I plug straight into the modem.

GuildWarsRox · Mar 26, 2006, 07:55 PM // 19:55

Quote:

Originally Posted by Quinn Falcon

My god yes, and yes again, start with the steps here

http://uk.support.plaync.com/cgi-bin...&p_to pview=1

Ehhh the thing is, ive been able to play GW along timw without any problems so i dont see how the problems r just not startin! and this happened to my comp and moms 2 and she doesnt have a netgear hub...plus ive tried lookin at that thing on GW site and it doesnt work

Obsidian Dragon · Mar 26, 2006, 07:57 PM // 19:57

Quote:

Originally Posted by Endeavor000

I don't use a router firewall is off, no anit virus and I have cable internet. Mine is the only pc and I plug straight into the modem.

Same here.

Anyone who was/is in contact with tech support heard anything new besides the standard "cookie cutter" responses??

GuildWarsRox · Mar 26, 2006, 07:59 PM // 19:59

they havent emailed me back since yesterday idunno i keep u posetd i sent in my report to em.

GuildWarsRox · Mar 26, 2006, 08:26 PM // 20:26

Quote:

Originally Posted by Quinn Falcon

My god yes, and yes again, start with the steps here

http://uk.support.plaync.com/cgi-bin...&p_to pview=1

thats for a netgear router -- i have a netgear hub...hubs do not need to be upgraded..something is wrong....and i dont know anyone got some solutions?

GuildWarsRox · Mar 26, 2006, 08:27 PM // 20:27

think im gonna go buy a sexier router and see if it works and if not ill take it back lol!

GuildWarsRox · Mar 26, 2006, 11:38 PM // 23:38

anyone know any way to fix mine mathews problem?

mathewthegreat · Mar 27, 2006, 12:02 AM // 00:02

Quote:

Originally Posted by Endeavor000

I don't use a router firewall is off, no anit virus and I have cable internet. Mine is the only pc and I plug straight into the modem.

errr...then explain why your first hop isnt registering then...this has nothing to do with guild wars.

mathewthegreat · Mar 27, 2006, 12:03 AM // 00:03

Quote:

Originally Posted by GuildWarsRox

anyone know any way to fix mine mathews problem?

The problem is somehwere in america i believe, there is a router on our route to guild wars auth server that is making our pings go over 200 and not reach the guild wars auth server. The solution is for them to sort it out.